Legal Ops Services
Legal Ops Services
LTLO is a premium boutique advisory firm exclusively dedicated to international, executive legal leaders willing to strategically leverage operational excellence as a competitive advantage for their company.
Every recommendation is designed to address the true root cause of your challenges, and to set your legal function up for sustainable success – short, mid, and long term.
⮽ No generic frameworks.
⮽ No theoretical playbooks.
⮽ No short-sighted tech solution.
☑ Only actionable, tailored guidance that moves your organization forward, long-term.
From People, to Process, to Technology.
In that order.
What is Legal Operations Management?
The Legal Operations Management discipline consists in running the business of law so lawyers can focus on the practice of law.
LegalOps.com defines Legal Operations Management as "the oversight of an organization’s delivery of legal services focusing on 15 Practice Areas necessary for a legal department to deliver legal services at the right quality and price for an identified level of risk with the ultimate objective of obtaining a competitive advantage for the business."
What is Operational Excellence?
Operational excellence is what happens when legal operations are no longer reactive.
It is the state in which the legal department functions as a high-performing business unit:
predictable,
data-driven,
continuously improving,
measurably aligned to enterprise value creation.
For GCs, legal ops, CFOs and CEOs who understand the value creation in operational excellence.
On a project basis, I guide you on how to actually move the needle, from quick wins to foundations to commoditized legal services.
Examples of deliverables:
Operational maturity assessment
Activities mapping
Strategic multi-horizon roadmap
Target Service Delivery model design
Target Operating model design
Program planning
...
For GCs who need legal ops expertise but lack the HR budget
While external from a budget perspective, I act as a part-time or full-time temporary legal ops, fully embedded in your team, to deliver as little or as much as you need.
Examples of deliverables:
Ad hoc project implementation
Business case for creation of legal ops function
Creation/Revamp of legal ops function
Drafting of legal ops job description
Recruitment of new legal ops
Upskilling of new/internal legal ops
...
For forward-thinking leaders who want an operational excellence sparring partner.
Ad hoc or on retainer, as a sparring partner I help you challenge and structure your and your team's ideas, strategy and vision.
Examples of deliverables:
Individual brainstorming session(s)
Team brainstorming session(s)
Facilitator for panel discussion(s)
Advisor to steering committee
Offsite speaking engagement
...